Terms & Conditions

Last Updated: 27 NOVEMBER, 2025
These Terms and Conditions govern the use of the website glowrieofficial.com and the purchase of products from Glowrie.

By placing an order on this website, you agree to be bound by the terms below.

1. Company Information

This website is operated by:

MN.DIMS LLC
30 N Gould St, Ste R, Sheridan, WY 82801, United States
📩 Contact: contact@grillzteeth.store

2. Products

All product descriptions, images, prices, and availability details are provided as accurately as possible.
However, we do not guarantee that all product information is error-free.
Product colors may vary slightly depending on your screen settings.

3. Pricing & Payment

  • All displayed prices include VAT (where applicable).

  • Prices are shown in your local currency when possible.

  • Accepted payment methods: Credit Card, PayPal, Apple Pay, Google Pay

  • Payments are securely processed through trusted third-party payment providers (e.g., Stripe, PayPal).

  • Orders are only confirmed once full payment has been received.

4. Shipping

  • Standard international shipping is free.

  • Orders are typically processed within 1–3 business days.

  • Delivery time varies depending on destination (see Shipping Policy).

  • Tracking information is sent by email once your order is shipped.

  • We are not responsible for delays caused by customs, weather, or postal disruptions.

5. Returns & Refunds

You may return your product within 14 days in accordance with our Return and Refund Policy, provided that:

  • The item has not been used or worn and remains in its original condition.

  • A fixed return fee of €10 applies.

  • Prior approval via email is required.

Please refer to our full Return Policy for detailed conditions.

6. Right of Withdrawal

Customers residing in the European Economic Area have the legal right to withdraw from their purchase within 14 days without providing a reason.
This right applies under certain conditions (e.g., unused product).
Please consult our Withdrawal Policy for more details.

7. Limitation of Liability

Glowrie is not responsible for:

  • Delays beyond our control (customs, logistics delays, strikes, etc.)

  • Damage resulting from improper use of the product

  • Losses or damages resulting from use of the website

All products are intended for personal use only and not for commercial resale.

8. Intellectual Property

All website content (text, images, logos, videos, layout) is owned by Glowrie or its licensors and is protected by intellectual property law.
Any reproduction without written authorization is strictly prohibited.

9. Personal Data

Your personal data is collected and processed in accordance with our Privacy Policy, available on the website.

10. Governing Law

These Terms and Conditions are governed by the laws of the United States.
Any dispute will be handled by the competent courts in the state of the company’s registration.

11. Contact

For any questions regarding these Terms:
📩 contact@grillzteeth.store